Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Overview
Ka Lai Limited operates wedgesfmthm.com, an online retail platform dedicated to the sale of women's shoes. This Privacy Policy explains how Ka Lai Limited collects, uses, discloses, and protects personal information gathered from visitors and customers of wedgesfmthm.com. By browsing wedgesfmthm.com, registering an account, or placing an order, you accept the practices described in this Privacy Policy. If you do not accept these practices, you must stop using wedgesfmthm.com.
Information We Collect
We collect information that you submit directly and information that is recorded automatically when you interact with wedgesfmthm.com. Direct submissions include your full name, email address, telephone number, billing address, shipping address, account password, order history, and the content of messages you send to our customer support team. Automatic collection includes your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, search terms entered on wedgesfmthm.com, and the dates and times of your visits.
How We Use Your Information
We use collected information to process and fulfill orders, calculate shipping costs, deliver purchased footwear, verify payment authorization results provided by our payment partners, manage your account, respond to support requests, and process returns or exchanges. We use contact details to send transactional messages concerning order confirmation, shipment status, and delivery updates. With your consent, we use your email address to send promotional messages about new footwear collections and seasonal offers. You may withdraw that consent at any time. We also use aggregated data to measure site performance, detect fraudulent activity, prevent misuse of wedgesfmthm.com, and comply with applicable legal obligations.
Payment Processing and Financial Data
All payment transactions on wedgesfmthm.com are securely handled by third-party payment gateways. We do not collect, store, or process sensitive payment information, and we do not retain full credit card numbers, card expiration dates, or security codes. Payment card details are transmitted directly to the payment gateway, which processes the transaction under its own security standards and privacy terms. Ka Lai Limited receives only a confirmation result, a transaction reference, and limited billing details required to complete and record your order.
Cookies and Tracking Technologies
wedgesfmthm.com uses cookies, pixels, and similar technologies to keep items in your shopping cart, maintain your login session, remember language and currency preferences, and analyze how visitors navigate the site. Essential cookies are required for checkout and account functions to operate. Analytics and advertising cookies are set only where permitted by applicable law. You may disable cookies through your browser settings. Disabling essential cookies may prevent you from completing a purchase on wedgesfmthm.com.
Sharing Your Information
We share personal information with service providers that perform specific functions on our behalf. These providers include shipping carriers that deliver your orders, payment gateways that process transactions, email delivery platforms that send transactional and promotional messages, and analytics providers that measure site traffic. Each provider receives only the information necessary to perform its function and is contractually required to protect that information. We may disclose information when required by law, court order, or regulatory request, and when necessary to protect the rights, property, or safety of Ka Lai Limited, our customers, or the public. If ownership of Ka Lai Limited changes through a merger or acquisition, customer information may transfer as part of that transaction.
Data Retention and Security
We retain personal information for as long as your account remains active and for the period required to satisfy legal, tax, and accounting obligations. We apply administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, and destruction. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may request access to the personal information we hold about you, request correction of inaccurate details, and request deletion of your account data. You may unsubscribe from promotional emails by using the unsubscribe link in any marketing message or by contacting Ka Lai Limited directly. Transactional messages related to active orders are sent regardless of marketing preferences. You may manage cookie preferences through your browser settings.
Children's Privacy and Third-Party Links
wedgesfmthm.com is not directed to individuals under the age of sixteen, and we do not knowingly collect personal information from them. wedgesfmthm.com may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes and Contact
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. The current version is always published on wedgesfmthm.com. Questions about this Privacy Policy may be directed to Ka Lai Limited at [email protected], by telephone at +852 5188 6604, or by mail at 28/F, Legend Tower, 7 Shing Yip Street, Kwun Tong.